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Frequently Asked Questions

Yes, In the checkout form we have an option for you to enter your message for your gift.
If you made an error, need to make a change to your order or would like to cancel please let us know by email as soon as possible. We can make order changes for you up until the order has been picked up by the carrier. Note, making a change may delay shipping of your order. If your order has already shipped, we will do our best to make the changes you need but there may be additional shipping fees from the carrier. If you need to cancel your order, you can do so until it is picked up by the carrier. A re-stocking fee of 20% and additional return shipping fees from the carrier will be deducted from your store credit.
Yes, You will be responsible for any extra shipping costs and a re-stocking fee of 20% will be deducted from your store credit.
No, we do not guarantee specific delivery dates. If you need a special delivery date, enter that date in the delivery notes section. We will do our best to get it delivered before or on that date. But we do not guarantee the exact date of delivery due to unforeseen carrier delays.
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We ship orders Monday thru Friday. We do not ship on Saturday and Sunday.